Omnichannel

Contact Center Solutions

Telemarketing and Automated Call Software

From 15 agents. 

Increase your agent 
productivity by up to +70% and accelerate your growth with the N°1 telemarketing and automated call solution from Vocalcom.

Boost your outbound call campaign results : teleprospecting, telemarketing, appointment scheduling, web lead callbacks, telesales, debt collection.

Up to +70% productivity for your agents

Increase reachability rates and reduce down times with a powerful predictive dialer, which manages calls and callbacks automatically at the best times and avoids voicemail or non-responses.
 

 Simple and intuitive interface

Reduce training time with immediate usability thanks to an intuitive software and a script editor to help your agents with answers to objections or about your offers.

Real-time control of your performances

Optimize your campaigns and agent productivity in real time with customizable dashboards.

Direct access to your CRM data

The Vocalcom Cloud solution integrates with your CRM applications to pull up your customer information and can be deployed for all your agents working remotely or on several sites.

The biggest names trust Vocalcom

CAMPAIGN CREATION IN A FEW CLICKS

Create your campaigns quickly with an automatic file and web lead import interface in real time.

CALL RECORDING

Oversee the quality and training of your agents thanks to the native, secure call recording tool.

CALL CAMPAIGN COMPLIANCE

Guarantee your compliance with national regulations (Bloctel, Ofcom, TCPA...)

The N°1 contact center software for your outbound call campaigns

25 YEARS
CUSTOMER RELATIONSHIP EXPERTISE

1400+
CUSTOMERS IN 47 COUNTRIES

1+ BILLION
INTERACTIONS MANAGED PER YEAR

Real-time customizable dashboards


Oversee the performances of your contact center in real time with widget dashboards : morte than 300 customizable KPIs available ! 

Choose the leading technology for your contact center