Omnichannel

Contact Center Solutions

[Clientela] Versatility and omnichannel adoption at the heart of customer service

Since 2002, Clientela has established itself as an essential partner of key press players in France such as Le Figaro and La Nouvelle République for customer service management. To focus on premium tasks on all of its customer journeys, the company offers omnichannel support by relying in particular on the Vocalcom Hermès solution.


« The power of the Vocalcom Hermes solution helps strengthen our positioning as an extension of our customers and guarantees our customers an ultra-personalized customer experience on complex multi-channel journeys. »

Marc de Boislaville, Clientela Founder and CEO