Contact Center Solutions
Centrale Automobile Chérifienne is a leading company in the Moroccan automobile market, specializing in the biggest brands (Porsche, Bentley, Audi, Volkswagen).As part of a project focused on business processes digitization and service quality improvement, CAC deployed a new customer service center equipped with the Vocalcom Salesforce Edition solution.
« The Vocalcom experts who support us daily are real partners in our customer experience transformation project. »
Anouar Abdessadek, Head of Digital Transformation & Customer Experience Department at Centrale Automobile Chérifienne (CAC)